Palacio Julio Hotel, Puebla - Reviews, Room Options & Prices 2025

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About the Hotel

2 Oriente 211, Colonia Centro, Puebla, Mexico, 72000

Palacio Julio Hotel, a 5-star property in Puebla's Cultural Heritage district, features panoramic views of volcanoes and church domes, with an outdoor heated pool and 24-hour business center.

Modern Comfortable Accommodations

Soundproofed rooms at Palacio Julio Hotel offer private entrances, flat-screen TVs with streaming services, and city views. Each unit includes air conditioning, safe deposit boxes, and private bathrooms with showers.

Authentic Mexican Dining

San Leonardo restaurant serves Mexican cuisine with local specialties including mole poblano, chiles en nogada, chalupas, and cemitas.

Fitness and Recreation

The fully equipped fitness center complements the heated outdoor pool. Guests access Africam Safari, showcasing 3000 free-roaming animals via car or bus tours.

Central City Location

Positioned 18.5 miles from Hermanos Serdan International Airport, Palacio Julio offers access to Angelopolis shopping center, Barroco International Museum, and the Historic Center within 10 minutes.

“The hotel's location, just two blocks from the vibrant Zócalo, is unbeatable!”view full review

View hotel on map

“Absolutely loved my stay, beautiful ambiance and really good experience!” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby at MXN 10 per hour.

Wireless internet is available in the hotel rooms for free.

Other information

At the hotel Palacio Julio guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

Number of rooms:71

Former name

hotel palacio san leonardo

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Studio

Max:

2 persons

29 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

25 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Deluxe King Studio

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Puebla 1.2 km

Airports

Hermanos Serdan International (PBC) 26.6 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Immaculate Room Views

“My Twin Room with a view was nothing short of lovely! With double picture windows allowing amazing views of the cathedral and La Compania, it was a delight to wake up to such beauty each morning. The spaciousness of the room combined with comfortable bedding made my stay exceptionally enjoyable.” view full review

Breakfast Feast

“Breakfast at the hotel was a true feast! Served in a bright dining hall, the quality of each dish was excellent. While the options were minimal, everything was great and beautifully presented. I particularly enjoyed the variety of hot options available, and I appreciated that the kitchen was ready to prepare them upon request.” view full review

Modern & Comfortable

“The bathroom in my room was a real treat, boasting modern fixtures and a stylish design. The shower offered an very nice view of the surrounding volcanoes, making each shower feel like a mini-vacation. The high-quality toiletries provided enhanced the luxurious feel of my stay.” view full review

Luxurious Bedding Experience

“I had a fantastic experience with the bedding in my room. The pillows and mattress were incredibly comfortable, allowing for restful nights after exploring the city. The crisp white and beautiful bedding added a touch of elegance to the overall room ambiance.” view full review

General

No smoking on site
Free Wi-Fi
Car park
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Housekeeping
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Cots
Children's menu

Spa & Leisure

Plunge pool
Pool with view

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2 Oriente 211, Colonia Centro, Puebla, Mexico, 72000

Map view

2 Oriente 211, Colonia Centro, Puebla, Mexico, 72000

City landmarks

cnr Avs 3 Oriente & 16 de Septiembre

Cathedral of Puebla

690 m

Calle 5 de Mayo #1605 Templo de Santa Monica

Escultura del Senor de las maravillas

800 m

Park

Historic area of Los Fuertes

2.7 km

Avenida 14 Poniente 305 Col. Centro Historico

Museo de Arte Popular Santa Rosa de Lima

720 m

Museum

Poblano Museum of Popular Art

740 m

Av. 6 Oriente Intersection Calle 2 Nte

Street of Candies

980 m

Museum

Pasaje Historico del 5 de Mayo

1.1 km

Square

Paseo Bravo

1.5 km

Museum

Automobile Museum Puebla

1.2 km

Nearby

Park

Zocalo

360 m

Museum

Museo Amparo

570 m

PueblaMexico

Biblioteca Palafoxiana

520 m

Church

Church of Santo Domingo

470 m

Calle 6 Nte 205

Mercado el Parian

290 m

PueblaMexico

Alley of the Frogs

420 m

Calle 6 Nte 205

El Parian

290 m

Bridge

Bubas Bridge

380 m

Museum

Casa De Los Hermanos Serdan

220 m

Gallery

Museo Poblano de Arte Virreinal

70 m

Gallery

The neighborhood artist

350 m

Av. Juan de Palafox y Mendoza

Templo del Ex-Hospital de San Roque

240 m

Museum

La Casa Del Mendrugo

240 m

Calle Cinco de Mayo 409

Fundacion Jose Luis Bello y Zetina y Museo

370 m

Calle 2 Nte 2

Museo Universitario Casa de los Munecos

110 m

Church

La Compania Templo del Espiritu Santo

100 m

Museum

Museo Regional Casa de Alfenique

250 m

Av 14 Oriente 805 Barrio del Alto

Templo de San Francisco

360 m

Museum

Museo Jose Luis Bello y Gonzalez

550 m

Museum

San Pedro Art Museum

60 m

Calle 4 Norte

Church of San Cristobal

220 m

Restaurants

Arugula

70 m

Esquina de la 4 Norte y 2 Oriente

Cerdo Picante

220 m

Juan de Palafox y Mendoza 214 Col. Centro

La Casona de la China Poblana

140 m

Calle 4 Norte # 2

Vittorio's

270 m

Calle 2 sur 106 Col. Centro

vips

140 m

Avenue 2 Oriente 201

Botaniux Puebla

280 m

Avenida Don Juan de Palafox y Mendoza 212

El Anafre Rojo

260 m

4 Norte 602 Centro Historico

La Nogada

260 m

Portal Morelos

El Mural de los Poblanos

610 m

Avenida 16 de Septiembre 506 Centro Historico

Entre Tierras

260 m

Boulevard Norte 4 #410

Hotel Colonial Restaurant

230 m

4 Sur 105

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

6.4

Location

9.4

Service

6.4

Dining

7.2

3.5/5 based on 249 reviews

#56 of 133 hotels in Puebla based on Tripadvisor

Thomas

United States, March 2025

5.0/10

I had a decent stay at Palacio Julio Hotel, with a superb location just a couple of blocks from the Zócalo, making it easy to explore Puebla's historical sites. The room I stayed in was clean and comfortable, but it was quite small and lacked some necessary amenities like drawers. The service felt a bit lacking, as the staff were not very helpful when I had questions. Overall, it's a good option if you're looking to spend more time exploring rather than staying in your room.

Rooms

6.0

The room was clean but quite small and had minimal storage space, which was a bit inconvenient.

Service

5.0

Unfortunately, the staff were unfriendly and unhelpful, which affected my overall experience.

Location

9.0

The hotel's location was fantastic, within walking distance to the main square and many local attractions.

Dining

7.0

The dining area was a bit cramped, but the buffet had good choices available.

Facilities

6.0

The hotel provided basic facilities but could use more attention to details and soundproofing.

Robert

United States, March 2025

6.8/10

My stay at Palacio Julio Hotel was a mixed bag. While the location was fantastic, just a block away from the Zocalo Puebla and surrounded by lots of dining options, the service was lacking. The room was clean but basic, and I struggled with the mattress comfort—definitely not the best sleep. On the plus side, there’s a nice rooftop area for taking in city views, which I appreciated.

Rooms

5.0

The room was clean but very basic, with a mattress that felt incredibly hard, making comfort a real issue for me. However, there was a lovely view to enjoy from the higher floors.

Service

5.0

Unfortunately, the staff didn’t provide the best service. While they were courteous, their limited English made communication difficult, and they weren’t very helpful when I inquired about local attractions.

Location

9.0

The location is a significant plus—super close to the Zocalo and easy walking distance to plenty of restaurants and historic sites.

Dining

6.0

Dining was just alright. The breakfast options were decent but a bit pricey, and I found a hotel nearby that had better food.

Facilities

6.0

Facilities included a rooftop area and a small pool, but the overall atmosphere felt a bit dated, especially compared to the grand entrance.

Bradley

United States, March 2025

6.4/10

I had a mixed experience at Palacio Julio Hotel. The beautiful lobby set high expectations, but the rooms were pretty plain and felt disconnected from the grandeur of the entrance. The location was fantastic, just a short distance from major sites, but the service left something to be desired.

Rooms

6.0

The room was fairly small and plain compared to the stunning lobby. I was hoping for more character given the grand entrance, but it felt like a modern building lacking charm.

Service

5.0

Unfortunately, the staff were unhelpful and seemed indifferent. I had a situation at check-in where the receptionist wasn't accommodating nor friendly, which put a damper on my stay.

Location

9.0

The hotel’s location was superb! It was within walking distance to the Zocalo and other historical sites, making it easy to explore Puebla.

Dining

7.0

While I didn’t dine extensively at the hotel, I did have a meal in the restaurant that was tasty, even if it felt a bit pricey for what it was.

Facilities

6.0

Facilities included a rooftop pool, though it was small and not fully open during my stay. I appreciated the cleanliness and attention from the staff, but it felt like the overall experience fell short of expectations.

Paul

United States, February 2025

6.8/10

I had a pleasant stay at Palacio Julio Hotel, enjoying the spacious rooms and amazing views, especially of the Popocatepetl volcano. The location was fantastic, just a block from the Zócalo, which made it easy to explore Puebla. While some areas seemed a bit dated and could use updating, the friendly staff and general hospitality made my visit enjoyable. Overall, I would happily return, though there are a few areas that could use improvement.

Rooms

8.0

My room was spacious with two comfortable king-sized beds, but the decor felt a bit outdated. I appreciated the stunning views of the volcano, though some colleagues mentioned noise issues on lower floors.

Service

9.0

The staff were friendly and accommodating, especially with my late check-out request. While the reception could be a bit hit or miss in terms of English, they were generally helpful.

Location

10.0

The hotel's location is fantastic, just a couple of blocks from the main square and surrounded by excellent restaurants and shops. It made exploring the city very convenient.

Dining

8.0

Breakfast offered a broad selection of traditional Mexican dishes, though the coffee could be better. However, the fresh fruit juices were excellent and a nice way to start the day.

Facilities

7.0

The hotel had basic amenities like a terrace with a small pool, though it wasn't heated. The wifi was slow at times, but overall the facilities were decent.

Steve

United States, January 2025

5.2/10

I had a pleasant stay at Palacio Julio Hotel, where the amazing entrance hall immediately captured my attention. The spacious room I had was comfortable, but I did face some issues with the hot water. However, the fantastic location near the Zócalo and delicious breakfast options made up for it. Overall, it's a charming hotel with some good characteristics! 😊

Rooms

7.0

The room was spacious with a separate living area, though it could benefit from better décor and a few more amenities. I enjoyed my time in it despite some shortcomings with the hot water.

Service

8.0

The staff was generally friendly and accommodating, especially during check-in. They went out of their way to help with requests, making my stay more enjoyable.

Location

10.0

The hotel's location is perfect, just a few blocks from the Zócalo and within walking distance to great restaurants, museums, and historic churches. I loved exploring the area!

Dining

8.0

I found the breakfast pretty good, with a great selection of traditional Mexican dishes. The chilaquiles were among the best I’ve had! I just wish the coffee had been better.

Facilities

6.0

While the hotel has its charm, it feels like it could use some updates, especially regarding amenities like a fitness center or better Wi-Fi. The terrace pool is more of a dip pool and not heated.